Patient Service Representative

At Richmond Dermatology, we exhibit a deep commitment in providing exceptional care to our patients. We invest in our talent (the employees) to ensure this commitment is on display every day.

This is an exciting opportunity to join our growing and thriving Dermatology practice. We are hiring Patient Service Representatives to manage patient flow, demonstrate superior customer service, be a collaborative team player and tackle all tasks with utmost professionalism and enthusiasm.


  • Greeting and welcoming patients to the office.
  • Obtaining proper forms for patient registration.
  • Full Check-in/Check-out responsibilities
  • Scheduling appointments.
  • Collecting payment for services / products rendered.
  • Scanning appropriate cards and paperwork.
  • Verifying insurance.
  • Entering demographics and insurance information.
  • Other general office duties as required.
  • Adhere to all Richmond Dermatology’s policies and procedures.
  • Consistently demonstrate a commitment to effective customer service, the practice’s mission and values and conduct her/himself in a professional manner.



  • Strong Communication skills.
  • Excellent Customer service acumen.
  • Positive attitude.
  • Willingness to learn as we will teach you.
  • You want to work hard, make patients feel welcome and enjoy coming to work every day.


Join Our Team

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Richmond Dermatology participates in equalemployment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

  • Dr. Terhune is incredibly kind, efficient, and listens to hear what your real concerns are…  I’ve never had to wait more than 15 minutes for my appointment. She works quickly and efficiently but thoroughly. Her nurses are also kind and helpful.


  • Love Dr. King and her team! (And I’ll be honest, I am not an easy patient because of all my skin issues [acne, moles, runners foot] but despite all of this, she treats me with professionalism and gives me what every patient wants – time.) Highly recommend… My family goes to her too!


  • I had a GREAT experience with Dr. Gross and her staff. I was able to get signed in quickly when I arrived for my appointment and waited a normal amount of time in the waiting room as well as my exam room. Dr. Gross was very personable, took her time with me and was able to answer all of my questions thoroughly.


  • Love love this group! Suzanne is the best and so super sweet!! She saw me through my entire pregnancy working on a lesion and even came to see me and the baby once he was born in the hospital!! Couldn’t ask for a more friendly professional group of dermatologists!!


  • Dr. Peck was great. This was my first visit and she made me feel completely as ease, would definitely recommend this office and doctor to everyone!


  • Dr. Gross and her nurse Lauren are amazing! I can’t say enough positive things about them and the office. I only wish I had found them sooner!


  • From my perspective, Dr, Ed is the best there is. I have very sensitive skin and he works with me to see that no farther damage is done. If you want the best in skin treatment, go here.


  • Very knowledgeable and friendly staff and physicians.


  • They’re doing an awesome job running this place and I won’t hesitate to go back to them after this time. They’re both super friendly and genuinely changed my mind about Invisible Ink big time.


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